Universal Design: A Brief History and Why it Matters

Universal Design: A Brief History and Why it Matters

Universal design is design that can be understood and used by all individuals, regardless of age, size, ability, or disability, to the greatest extent possible. Whether it’s a building, product, service, or environment, the goal of universal design is to develop it in a way that caters to the needs of anyone who wants to use it. This isn’t a specialized requirement for a minority use-case but a fundamental aspect of effective design. The principles of universal design emphasize flexibility, simplicity, and a profound understanding of the diverse needs of users. While we see it as a critical aspect of contemporary design, the concept hasn’t been around all that long. In this Insight article we discuss key influences that lead to the development of universal design as we know it today and outline why it is an increasingly essential design approach.

Changing Demographics

Since the turn of the century, advancements in healthcare, improved living conditions, and the elimination of deadly infectious diseases have contributed to a significant increase in life expectancy. In addition, the aftermath of two world wars and medical breakthroughs resulted in a substantial population of individuals with disabilities. By 1994, over 20% of the U.S. population, around 53 million people, had some level of disability. Today, the U.S. population is the oldest it has ever been. The number of Americans aged 65 and older is forecasted to increase from 58 million in 2022 to 82 million by 2050. These demographic shifts underscore the importance of addressing the diverse needs of an aging and disabled population, then and now.

Reading Braille on a medication carton.

The intersection of design and societal demographics has undergone a remarkable transformation throughout the 20th century, particularly in addressing the needs of older adults and individuals with disabilities. In the early 1900s, these groups were true minorities, facing challenges in a world designed without consideration for their unique requirements. Today, the landscape has shifted dramatically, with changing demographics influencing design philosophy and popularizing the concept of universal design.

The Barrier-Free Movement

The term ‘universal design’ was coined by the American architect Ronald Mace, a champion of accessible building codes, and made its debut in 1963 in Selwyn Goldsmith’s Designing for the Disabled, a U.K. text that pioneered access for persons with disabilities in the built environment and was revised in 1997 for a contemporary audience. Goldsmith famously created the dropped curb, now a standard feature of sidewalks across the globe. The idea that the environment needed to be accessible pre-dated Goldsmith’s text by about a decade, and is generally accepted as beginning with the barrier-free movement of the 1950s.  

In the 1950s the barrier-free movement arose in response to the large numbers of World War II soldiers who had been injured or disabled in the war and their advocates. Barriers in the built environment limited their opportunities for employment and education, and the barrier-free movement initiated a push for public policy changes as well as a reimagining of public space. National standards for barrier-free buildings were developed by the early 60s, though they would not be enacted until adopted by individual state legislatures as much as a decade later. The shift from barrier-free to universal design emphasized inclusivity, affordability, and aesthetics, recognizing that features designed for accessibility could benefit everyone.

Paving the Way

It’s easy to criticize the shortcomings of our current mandates regarding accessibility but it’s important to acknowledge the major legislative victories that have brought us to where we are today, and what a dramatic improvement they are on the guidelines of the past. The Civil Rights Movement of the 1960s set the stage for the Disability Civil Rights Movement, influencing legislation in the 1970s that aimed to eliminate discrimination and provide access to education, public spaces, telecommunications, and transportation. The Architectural Barriers Act of 1968 mandated accessibility for buildings constructed with federal funds, marking a crucial step toward inclusivity.

judge gavel on a desk

Section 504 of the Rehabilitation Act of 1973 was a landmark civil rights law, prohibiting discrimination based on disability. The Education for Handicapped Children Act of 1975 ensured a free, appropriate education for children with disabilities. The Fair Housing Amendments Act of 1988 expanded coverage to include families with children and people with disabilities.

The critical turning point in federal legislation was the Americans with Disabilities Act (ADA) in 1990, a watershed act that triggered widespread awareness of the civil rights of people with disabilities. This comprehensive legislation addressed discrimination in employment, public spaces, services, transportation, and telecommunications, ensuring a basic level of accessibility nationwide.

From Rehabilitation to Mainstream Markets

While universal design sought to integrate individuals into mainstream design, assistive technology aimed to meet specific needs. Despite their different origins, both fields converged in the middle ground, addressing physical and attitudinal barriers between people with and without disabilities.

African American female IT engineer in wheelchair

The economic downturn of the 1980s impacted funds for the rehabilitation engineering research prompted by the injured veterans of World War II. At the same time, product manufacturers recognized the market potential of assistive products. In 1988, New York City’s Museum of Modern Art showcased “Designs for Independent Living,” featuring products that considered the needs of older adults and people with disabilities. The commercial world began acknowledging these demographics as viable customers. It gradually became clear that a universal design approach could attract buyers beyond the target audience. The success of OXO’s Good Grips kitchen utensils in 1990 exemplified this trend. The products, initially designed for people with arthritis, were appealing to all, not only for their functionality but also for their aesthetic appeal. This marked a shift toward recognizing the marketability of inclusive design. A prominent champion of universal design (and member of the OXO Good Grips development team) is Patricia Moore, an American industrial designer who spent her entire career pushing the boundaries of inclusive design, particularly in the field of gerontological design.

The fields of human factors, ergonomics, and human-centered design are natural allies of universal design, as are the fields of co-design and participatory design, which focus closely on the needs of a specific audience, soliciting and harnessing insights of that audience to develop the solution.

Maximizing Inclusion

The quest for independence and equal rights gained momentum alongside the growth in the disabled population. Baby boomers have embraced inclusive products, challenging stereotypes of aging and gradually normalizing the presence of these products in the market. Buyers of assistive technology now demand products that consider both form and function, suiting their specific needs and use cases. These buyers may be permanent or temporary members of the disabled population, or they may simply like the functionality of the product. The social climate is shifting toward recognizing and respecting the diverse needs of all consumers.

In the 21st century, with our increased life expectancy and our increasingly diverse population, the momentum to develop inclusive products and environments is growing. While ‘universal design’ was a term limited to specialists in design, user experience, computer engineering, architecture, and the like, it is gaining traction outside these fields as its principles yield fruit. Universal design provides a blueprint for maximum inclusion, acknowledging the diversity of the current generation as well as the need to consider the full range of that diversity when building a product, environment, or service.

The demographic, legislative, economic, and social changes that have shaped universal design are propelling the field into the future. When an environment is accessible, user-friendly, convenient, and enjoyable to use, it benefits everyone involved. Through considering the diverse needs and abilities of all individuals during the design process, universal design produces digital and physical environments, services, and systems that effectively meet the needs of people. In essence, universal design equates to good design.

Check out our even adaptive inclusive lingerie project to learn more about universal design, and check out the rest of our Insight series to learn more about the design industry. Sign up for our newsletter and follow us on Instagram and LinkedIn for design news, multi-media recommendations, and to learn more about product design and development!

A Q&A with Inclusive Entrepreneur Marianne Weber

A Q&A with Inclusive Entrepreneur Marianne Weber

Spotlight articles shine a light on designers and design materials we admire. Our founder and principal designer Rebeccah Pailes-Friedman has encountered many talented designers throughout her career, and in our Spotlight interviews we ask them about their work, their design journey, and what inspires them. In this interview we spoke with Marianne Weber, the founder and CEO of the inclusive lingerie line Even Adaptive and a licensed occupational therapist at Johns Hopkins Hospital. Marianne worked with Interwoven to realize her empathetic vision, founding Even Adaptive in 2021 and launching the adaptive lingerie line in 2024. That our team contributed to Marianne’s incredible project, which won a Core77 design award in 2023, makes this a particularly special Spotlight feature for us. We asked Marianne about what inspired her to become an entrepreneur, the power of designing for a traditionally neglected audience, and what it was like to work with a design team. 

Portrait of EvenAdaptive CEO Marianne Weber
Photo courtesy of Marianne Weber.

Q: You had a career in occupational therapy when you became an entrepreneur. What inspired that transition? 

A: I’m still currently working as an occupational therapist and keeping up my license, so it’s a long, slow transition. I’m still providing people with what we do as occupational therapists: providing independence and helping them relearn how to do things for themselves. It’s definitely a career change, moving into a CEO and founder role and away from being a full-time therapist. But I feel like the change is necessary for touching more lives than I could in my occupational therapy role. When I had the idea to make this happen, I didn’t immediately think, I need to switch jobs. This has been a three-year journey so far, and I’m still doing both roles. 

The job I have is in acute care. What that means is that I come in when people are initially in the hospital or post-op day one. I’m seeing people at the most heightened and scared time of their lives, and it has to be taken very seriously every moment that I am working as an OT because one wrong step and I could seriously injure somebody. I’m not able to focus on being a CEO when I am at my job, I still have to be a hundred percent there and present. Then when I’m not there I can be 100% present as the founder of Even Adaptive. 

I think one element of the transition that changed my perspective was starting to talk to all of my patients about their engagement and their sexual health as well. As occupational therapists, we focus on making sure that everybody can complete their activities of daily life, their ADLs, and sex is one of those things that we have within our scope of practice. Before becoming the CEO and the founder of Even Adaptive, I was a bit more shy about asking those questions because my toolbox wasn’t full. But, through this process, I’ve done a lot of continuing education. I became more educated on how I can help people through the process of creating our products.

Q: You explain that confidence and sexiness are the pillars of your brand ethos, could you elaborate on that?

A: When you’re faced with these disease processes or you have a disability of some kind, a lot of society communicates that these people are not allowed to express themselves in any kind of sexual manner. They’re not allowed to date, and they’re not looked at as valuable in that way that other women can be when they have full function. The pillars of being independent and sexy go hand in hand for Even Adaptive. If we can make you feel good, and increase your confidence and your independence by providing you with something that you want to be wearing instead of something that was made for 75% of women out there, then we can help to drive change. Sexiness is not just about how someone else is perceiving you but about how you perceive yourself.

Q: Your brand focuses on a neglected target audience. Did anything about this audience surprise you? 

A: I don’t know if they’ve surprised me so much because I’ve been working with this community for many years now, but one thing that I was excited about was how willing they are to lift everybody up. In so much of the world, when you’re trying to do something new, you hear no over and over again. But this community says, Let’s make change. Let’s do this. Let me post about it. Let me share your website. Everybody is excited to be involved in the ambassador program and get their name out there and their story out there. They are used to being told no as well, so when somebody finally tells them, This is for you, they grab onto it and they’re excited to be a part of it.

I’ve got both sides of the coin. We’re looking for fundraising and venture capitalists are 98% men. You’re faced with talking to men about women’s bras and underwear but also about women with disabilities and underwear. It’s this far out concept to them. They think, Who out there would need this? No we’re not going to fund that. I don’t see how it’s going to make money. But when you give it to the people who need it, they’re extremely excited to hear about the product and want to know more and be involved.  As an entrepreneur, there’s one side that’s beating you down, but then the other side that’s lifting you up. There’s a balance.

I think my personal story into why this business came to be is a pretty powerful story and seems to resonate with a lot of people. It doesn’t resonate so much with men but whenever I can tell it to women entrepreneurs they get it right away.

Q: Could you tell that story?

A: I was in graduate school in 2018 and it was finals week. I was having trouble with my vision and I was thinking, I’m going to go to the doctor and get really cute glasses!  The doctor thought something was strange, so he sent me in for an MRI. The MRI resulted with multiple lesions in my brain and my cervical spinal cord, and a very long diagnostic process led to a diagnosis of MS [Multiple Sclerosis]. So I was diagnosed with MS during finals week of grad school to become an occupational therapist. I already had my career laid out for me. I knew what I wanted to do, and it just happened that this was happening at the same time. The whole disease diagnosis process is fairly unpredictable with MS. Being me, with well-established anxiety, I was going through all the terrible things that could come from it. It was a very taxing year for me before I got on medication and was able to deal with it. In that process, I started working at Johns Hopkins in neurology. I was watching these women, who were dealing with a more advanced disease process than I had, not be able to do basics for themselves because that’s my whole job: to help people to be able to do those things again. These women couldn’t put bras on. Those were always the first things that women with neurological conditions gave up on, their underwear and their sexuality. They would just say, What? I’m never going to leave my house again, so why do I need to do this? But that doesn’t have to be the only option.

Even Adaptive was created from my own experience of going through this diagnosis and feeling like my self-worth was down in the dumps, and then watching women have this reaction over and over and over. I wondered, What is the thing that I can do to help these people? And the answer was to create an adaptive intimate line, because it was the one thing I couldn’t solve. I can teach anybody how to put on a shirt one-handed or a pant or a sock, there are tools out there for that. But nothing existed for these women that could lay the foundation of confidence and help them to feel good again. 

Q: Could you talk about your experience working with Interwoven? What was it like to have a vision realized with a design consultancy? 

A: When first I called Rebeccah, I remember her calling me back very quickly. She was immediately interested in the concept. Hearing that, I realized, Someone is going to help me with this! It was very exciting that she was able to see the vision, wrap her head around it, and know confidently that she could come up with a functional solution. It was so exciting to have a team of experts that had this portfolio behind them, that actually listened to what the product needed to be. I think Interwoven did a great job of taking the requirements that I knew that the product needed and creating something that has never been done before; to make it the best in the market and the only one-handed functional bra product that exists. The other beautiful thing that they did for me was to think about how the product was going to survive in the world in an extremely realistic way. They thought, We’re putting this work in, has this been created before? Has this been patented before? Are we going to be able to get a patent through? They did work to find out how it’s going to be manufactured, and they thought about the pricing. Interwoven thought about every detail, so they knew that the product would be viable once it left their hands. That was one of the most important things that they gave to me besides the clasp design. They wanted to see the project succeed, so they designed it with that in mind.

Q: What is something you experienced in the Even Adaptive journey that you didn’t anticipate? 

A: It was surprising how much attention went into creating this product. The multiple iterations and all the trial and error, all of the tiny little changes that Aybuke would make along the way…the product is highly fine-tuned and functional. When you’re not on the inside, you don’t think about what it takes to really create something like this. I was surprised at how much they cared.

Q: While awareness is growing, inclusive design is not yet a universal priority. What does the landscape of the inclusive market look like from your perspective? What are your hopes for this market? 

A: Since I started, I do see more adaptive companies. They’re starting to get funding and they’re popping up more and more often. I am seeing a big shift in the normalization of it. It’s still really slow moving. In terms of taking into account the look of the products and being fashioned forward, a lot of them are stuck on function. I do think that we’re going to move into a realm—and this is part of what Even Adaptive wants to help accomplish—where you don’t have to search endlessly online to find the thing that will help you get dressed after breaking your arm. You should be able to just pop online, already have a brand in your head, and order it up. There are a ton of inclusive designs that have been normalized in our homes, like all of the door handles that are levers instead of knobs. That’s an inclusive design option and we don’t think twice about it. It’s just in houses everywhere now. 

Hopefully that’s where adaptive clothing will go. It happened with baby onesies overnight. Somebody came up with baby onesies that have magnets and moms are like, Yes!  That’s a cool normalization, and that inclusive normalization is going to move up the line as long as we can make things that people want to wear.

Check out the rest of our Insight series to learn more about the design industry. Sign up for our newsletter and follow us on Instagram and LinkedIn for design news, multi-media recommendations, and to learn more about product design and development!